Frequently Asked Questions

Kinco operates 5 offices, 2 factories, and 4 R&D centers.

Kinco Inc. is located in San Francisco, with additional offices in Germany, Japan, and Hong Kong supporting sales and operations.

Yes. Kinco has independently developed three software tools called Kincoservo+, Kincoservo 3, Kincoservo pro for configuration and diagnostics.

Most Kinco servo products are CE, RoHS, and UL compliant. Some models are currently undergoing the certification process.

Supported protocols vary by model and include Modbus, CANopen, and EtherCAT.

Most models are rated for three times overload under S3 intermittent periodic duty.

Yes. The iSMK series meet IP65 protection standards as defined in IEC 60529:2013.

Yes, this feature is available in select series, such as some specific model of iWMC wheeled servo module.

Kinco specializes in the R&D, manufacturing, and sales of core components for industrial automation and robotics, and also provides integrated hardware and software solutions for digital factory construction.

Kinco possesses strong in-house R&D capabilities, with a portfolio of 146 authorized patents and 101 software copyrights.

Kinco offers customized display, control, and drive solutions for a wide range of robotic platforms, including AGVs/AMRs, collaborative robots (cobots), industrial robots, service robots, and humanoid robots.

The package includes one FMK frameless motor set, including the stator and rotor. Accessories such as encoder, bearings, mechanical housing, shaft, servo drive, power supply, connectors, and mounting tools are not included unless specified as a kit.

This product is intended for engineers and teams with motor integration, mechanical design, servo drive, and feedback control experience. For users who need a ready-to-run actuator, an integrated servo motor or joint module is recommended.

Yes. FMK motors are designed for compact robot joint applications, including humanoid robot joints, robotic arms, quadruped robot joints, and custom rotary actuators. Final selection must be verified by torque, speed, thermal, mechanical, and control requirements.

A frameless motor only includes stator and rotor and requires additional mechanical, encoder, and drive design. The iFMH is a complete joint module ready for direct use, significantly reducing development complexity.

Yes. The iFMH is a fully integrated joint module including motor, gearbox, encoder, and servo drive. You only need to provide power supply and communication interface to operate it.

Absolutely. Integrated design makes it ideal for Robotics R&D, University labs, and Startups.

Rated torque is for continuous operation. Maximum momentary torque is for short bursts (acceleration, impact loads). Do NOT run continuously at peak torque.

No. The iSMK series integrates the motor, encoder, and servo drive into a single compact unit. Simply connect the power supply and communication interface to start operation.

Each iSMK package includes one terminal accessory kit for power and communication wiring. You can use the terminal kit to create custom cables according to the application requirements.

The iSMK supports a wide input voltage range from 24VDC to 60VDC, providing flexibility for mobile robots, battery-powered systems, and industrial automation equipment.

The iGMK motor supports CANopen and Modbus RTU communication methods.

The iGMK is a compact integrated servo geared motor. It combines a servo motor, servo drive, gearbox, encoder in one unit. It is designed specifically for rotary and lifting axis applications of mobile robots such as AMR/AGV, as well as other general automation applications.

A standard servo motor usually requires a separate servo drive and external gearbox. iGMK has integrated the gearbox and driver, which can be directly connected to the controller for use.

The two models have identical performance, dimensions, and specifications. The only difference is the cable exit direction relative to the mounting bracket, allowing more flexible installation layouts.

No. The iWMC is an all-in-one servo wheel module integrating the motor, servo drive, gearbox, and wheel into a compact unit. Only power and communication connections are required for operation.

The MADT versions are not equipped with holding brakes. Models with holding brakes, STO function and higher load capacity are available in our product lineup.